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Our Podcasts

Podcasts & Guest Appearances

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Podcasts are a great way to learn more information about everything, and in this case, everything about dental insurance.

We host our own Podcast - Dental Billing Support Podcast. 

Our guest appearances on the top dental podcasts are featured below.

 

Dental Billing Support Podcast
Our Podcast

Dental Billing Support Podcast

Hosted by two of our Co-Founders and Owners, Davy Clay and Josh Smith. The Dental Billing Support Podcast talks about dental billing, dental insurance, and the process in which Dental ClaimSupport uses to increase dental office collections.

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Dental Billing Support Podcast
The Dental Marketer
Guest Appearance

The Dental Marketer

Michael Arias interviews Davy Clay & Josh Smith on the 338th epidode of The Dental MarketerThe podcast talks about the importance of dental insurance collections for the dental practice, appealing denied claims, pros and cons of outsourcing, and more importantly the education of your staff in dental insurance.  Davy & Josh help to identify the things you can and should be doing as a dentist in regards to monitoring your insurance aging report and what questions you should be asking.  With the average collection rate of only 91% across dental practices across the country, listen to learn what steps can you take to ensure you are collecting what you produce.

Michael Arias' 3 key takeaways:

  • How you can accidentally do insurance billing incorrectly.
  • Best practices to appeal denied insurance claims.
  • When looking for an adequate office manager who says they can handle insurance billing, what questions could you ask to make sure the OM is skilled and doing the right procedures

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The Dental Marketer
Podcast
guest appearance

Dentistry Uncensored with Howard Farran

Episode #1261: Claim Filing Tips from Dental Billing Experts featuring Davy Clay & Josh Smith.

Learn more about top insurance issues & practice management front office topics including the three different phases of the insurance claim process.

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Podcast
Podcast dental insurance
guest appearances

The Navigating Dental Insurance Podcast

  1. Billing Insurance, then writing off more than you should with Davy Clay & Josh Smith
    • You produced it… Now collect it!

      Take a look at your insurance aging report… Today’s guests feature Davy and Josh  speaking on the importance of insurance billing in your practice. These expert dental billers and their company have a vast understanding of the dental insurance world and are here to give you tips to ensure you collect what you produce. They will hit on three simple ways to improve collections and answer questions regarding denials – whether they can be appealed, secondary claims- whether you should accept them and how to handle them.

  2. Insurance Coding Behind the Scenes with Dilaine Gloege
    • During this episode Dilaine discusses common coding issues in dentistry and how to resolve them. We discuss buildups and perio coding issues. Dilaine gives her professional opinion about proper documentation to leave no room for questions regarding the work you performed.

Listen Now

Podcast dental insurance
Get Your Copy Of The

Ultimate Guide to Dental Billing & Reporting

Get the Ultimate Guide to Dental Billing and Reporting book by Josh Smith

Podcast Teresa Duncan
Guest Appearance

Nobody Told Me That! with Teresa Duncan

Dilaine joins Teresa Duncan to discuss Medicare Advantage plans.  Dilaine explains the keywords you need to know: opt-in, enrolled and prescribing physician. 

Quotes: 

  • “Any provider who opted out of traditional Medicare is not eligible to receive benefits from a Medicare Advantage plan.”
  • “It seems like everyone and their brother has a Medicare Advantage Plan.” 
  • “There is a lot of stuff with Medicare that does apply to the dentists that flies under the radar.” 
  • “We can dive into a deep black hole and stay there (to investigate Medicare Advantage), but office managers may not be able to do that.” 
  • Regarding customer service reps: “If it’s not on their list in front of them they will not know the answer.” 
  • “Be sure you have entered into a written private contract with that patient and I recommend doing that every two years, every time that renewal period comes up.” 
  • “If you have to listen to this again no one would blame you, this is not easy stuff.” 

Listen Now

Podcast Teresa Duncan
Podcast Teresa Grace
Guest Appearance

Dentistry's Growing with Grace Rizza

Don't Leave Insurance Money on the Table: Navigating the process of filing insurance claims can be a pain point for many dental practices. On this episode of Dentistry’s Growing with Grace, Grace Rizza sits down with Dilaine to discuss how to increase practice revenue through proper filing techniques.

On this episode, Dilaine discusses:

  • Coordination of benefits challenges
  • Dental insurance administration
  • How to properly handle discounts/copay forgiveness
  • False information in Facebook groups

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Podcast Teresa Grace
Podcast Dental A Team
Guest Appearance

Dental A-Team

Coming Soon!

Podcast Dental A Team
Dental Brief
Guest Appearance

The Dental Brief

Josh Smith was a guest on The Dental Brief to talk about the service Dental ClaimSupport offers to dentists. As we all know, dealing with dental insurance companies isn’t always easy, and can come with different frustrations and complications. Listen to the podcast to learn more about how DCS can provide alternative solutions and how DCS will save practices time while increasing revenue and profits. 

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Dental Brief