The Navigating Dental Insurance Podcast

1. Billing Insurance, then writing off more than you should with Davy Clay & Josh Smith

   • You produced it… Now collect it!

     Take a look at your insurance aging report… Today’s guests feature Davy and Josh  speaking on the importance of insurance billing in your practice. These expert dental billers and their company have a vast understanding of the dental insurance world and are here to give you tips to ensure you collect what you produce. They will hit on three simple ways to improve collections and answer questions regarding denials – whether they can be appealed, secondary claims- whether you should accept them and how to handle them.

2. Insurance Coding Behind the Scenes with Dilaine Gloege
   • During this episode Dilaine discusses common coding issues in dentistry and how to resolve them. We discuss buildups and perio coding issues. Dilaine gives her professional opinion about proper documentation to leave no room for questions regarding the work you performed.

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Nobody Told Me That! with Teresa Duncan

Dilaine joins Teresa Duncan to discuss Medicare Advantage plans.  Dilaine explains the keywords you need to know: opt-in, enrolled and prescribing physician. 

Quotes: 

• “Any provider who opted out of traditional Medicare is not eligible to receive benefits from a Medicare Advantage plan.”
• “It seems like everyone and their brother has a Medicare Advantage Plan.” 
• “There is a lot of stuff with Medicare that does apply to the dentists that flies under the radar.” 
• “We can dive into a deep black hole and stay there (to investigate Medicare Advantage), but office managers may not be able to do that.” 
• Regarding customer service reps: “If it’s not on their list in front of them they will not know the answer.” 
• “Be sure you have entered into a written private contract with that patient and I recommend doing that every two years, every time that renewal period comes up.” 
• “If you have to listen to this again no one would blame you, this is not easy stuff.” 

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Dental A-Team

Josh Smith visits with the Dental A-Team to tell you what’s going on in the dental billing world (and even makes it sound exciting)! Josh and Kiera go through a slew of topics, including biggest mistakes dental practices are making with billing, what to do about crowns and buildups, best clearinghouses, tips for insurance verification, and so, so much more.

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The Dental Brief

Episode 109 & Episode 123: Josh Smith was a guest on The Dental Brief to talk about the service Dental ClaimSupport offers to dentists. As we all know, dealing with dental insurance companies isn’t always easy, and can come with different frustrations and complications. Listen to the podcast to learn more about how DCS can provide alternative solutions and how DCS will save practices time while increasing revenue and profits. 

Listen to Episode 109 here.

Listen to Episode 123 here.

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