Your dental team has been in place for years. You have a good team culture going, but you, as the dentist and practice owner, want your billing process to be great. A little ambition never hurt anybody.
Have you ever had a confusing interaction with a patient about their insurance benefits? When they made their appointment at your dental practice, they told you their insurance, and you put it into the dental software. Nothing too difficult, right?
It’s a common belief among dental practice teams that in-house dental billing is better than outsourcing. Why is this? They think they will have more control and save money by hiring someone in-house to handle their dental billing. So they don’t consider outsourcing, or they bring it back to their in-house team after having outsourced it to a billing company.
As technology advances, so do methods of payments. In a lot of ways, this makes the lives of dental billers easier, and for others, it can be challenging. Your practice receives electronic funds payments from insurance companies to pay the claim you have filed. This is a payment that goes straight into your dental practice’s bank account. Great!
Does your dental practice have financial goals for the new year? Dental teams don’t always think of their practice as a place of business, but instead a place that services patients’ oral health. Because of this, revenue goals aren’t always considered a priority. You are a place of business though! Your dental practice offers services in exchange for money.
Does your dental practice accept virtual credit card payment from dental insurance companies?
After months (or maybe years!) of working with your outsourced dental billing company, you’re happy with the results you’ve seen: a shorter insurance aging report, higher collections, up-to-date payment posting, and a less stressed administrative team so that everything runs smoothly. You’re reaping the benefits of outsourcing your insurance billing, and feel that your practice is in an amazing place financially.
Have you ever used a term or dental abbreviation and you weren’t 100% sure what it meant, but you were embarrassed to ask? Everyone says there’s no such thing as a stupid question, but it’s still easy to feel silly when you keep coming across an acronym and realize you don’t understand what it means.
When does medical insurance cover the dental work your team performed, and how do you know? Not only is understanding insurance claims confusing, but knowing what kind of insurance claim to file can be confusing, especially when it’s medical versus dental. Welcome to the dental billing world!
While exploring the option of outsourcing dental billing, you and your dental team might be holding back because of some preconceived notions you have about what it means to work with an outside insurance billing team.
