Top 6 dental patient collections software: Let’s compare the best

Wondering who has the best automated patient collections? We’re comparing the 6 top dental patient collections software options for dental leaders looking to collect more revenue more often—and more accurately—from their dental patients. 

Dental patient collections is more than just a front desk task; it’s a pivotal component of your dental practice’s revenue cycle—even if you’re in-network, it’s probably 50% of your annual revenue. 

Effective patient collections ensures that payments are collected promptly, patient accounts remain accurate, outreach and follow-up are consistent and courteous, and your cash flow stays steady.

Patient collections software makes it easier to achieve all that, particularly with this staffing shortage that’s left many practices understaffed. But with so many options available, selecting the right patient collections software can be overwhelming.

The researchers at Dental Claim Support and the experts at Quanta are here to help!

This article compares the 6 top automated dental patient collections software options. We’re stacking these products against one another to compare each company, the cost of their product, and their listed features.

Key takeaways about choosing the right dental patient collections solution: 

1. All the top services will have features you need, but your best options also have features you want
2. A higher cost doesn’t always equal better services, and the cheapest option may not meet your growing needs
3. Ease of use is important to keep in mind when choosing a solution—complicated software costs your team time and costs you money

Please note: Except where stated, the company information and product features listed in this article were sourced directly from each company’s website.

Start Here: What should you look for in automated dental patient collections software?

Patient collections is a complex process that involves more than just mailing out bills. It requires meticulous attention to detail, compliance with insurance requirements, and often, months of follow-up with slow-to-pay patients.

But when your dental patient collections is automated, you don’t have to worry about any of that.

What will you need in dental patient collections software? 

1. End-to-end automation, from initiating statements to direct deposit
2. Secure payment acceptance that’s always available—24/7/365 
3. Accepts multiple forms of payment—Visa, Mastercard, Apple Pay, etc.
4. Seamless integration with your practice management software (PMS)
5. Insightful reporting

Extras you might want in your patient collections software: 

1. Personalization and branding options
2. Customizable financing options
3. A user-friendly dashboard your team can monitor

Now that you know the “gotta have” and “nice to have” features, let’s compare those 6 top patient collections software providers.

QuantaPay dental patient collections — Your best overall solution

DCS has been an insurance billing service provider to dental businesses since 2012. Our sister company, Quanta, offers QuantaPay, an automated patient collections software that offers ease of use and flexible payment options for more predictable cash flow.

What’s included in QuantaPay Dental Patient Collections? 

1. Automated patient collections – Invoices are auto-generated and sent via text, email, or online portals as soon as the balance is known.
2. Customizable outreach – Automated reminders can be tailored to your practice.
3. Instant payment posting – Payments auto-record in your ledger, reducing manual data entry errors.
4. Works with leading PMS & EHRs – Seamless integration for smooth operations.
5. Customizable payment plans – Offer installments, pay-over-time, and memberships.
6. Automated recurring payments – Payments process automatically after a one-time setup.
7. More approvals, less paperwork – No credit checks or third-party financing needed.
8. Multiple payment options – Accept text-to-pay, online payments, in-office payments, and ACH.
9. Auto-posted transactions – Payments sync instantly to your PMS, no manual data entry.

How much does QuantaPay cost? 

QuantaPay charges 2.39% for in-office merchant fees and 2.89% for online merchant fees. There’s no monthly charge for QuantaPay, which includes the essentials for payment processing. QuantaPay Pro includes automation and communication tools and starts at $299 per month, per location.

2. Weave Patient Billing

Weave was founded in 2008 with the focus of providing an all-in-one platform for healthcare businesses. Weave provides billing solutions for medical, physical therapy, eye care, medical spa, plastic surgery, and veterinary businesses, as well as dentists.

What’s included in Weave Patient Billing & Payment? 

1. Customizable payment request templates
2. Send over text from your office’s phone number
3. Automated requests with payment links
4. Direct patients to pay on your website
5. Send scannable QR codes for even easier billing
6. Send payment links over text
7. Schedule deposits

How much does Weave Patient Billing & Payment cost?

Weave charges 2.5% for in-person merchant fees and 2.7% for online merchant fees. Weave does not explicitly share the monthly cost of their services on their website, but they would presumably provide you with that information on a call or during a demo. 

3. Vyne Dental

Vyne Dental “provides end-to-end revenue acceleration by engaging practices, payers, and patients via vendor-neutral connectivity, claims and attachment management, and the facilitation of secure communications solutions.”

For this article, we’ll focus on their patient billing offerings.

What’s included in Vyne Dental?

1. Automated payment posting
2. Batch payment requests
3. Secured cards on file — Dental patients can save their card on file to quickly authorize future transactions.
4. Mobile payments — Patients can utilize Google Pay or Apple Pay when paying by link or in-office at the terminal.
5. Online payments
6. Text-to-pay
7. Contactless payments
8. In-person payments — Dental Payments Terminal hardware allows patients to pay in-office at the front desk, in the chair, or anywhere in between.
   1. Supports tap, insert, or swipe for cards as well as Google Pay and Apple Pay payment solutions
9. Integration with the following practice management software: Eaglesoft, Open Dental, and Dentrix users who have Vyne Sync installed

How much does Vyne Dental cost?

Vyne charges 2.19% for in-person merchant fees and 2.49% for online merchant fees. Vyne Dental otherwise does not explicitly share the cost of their product on their website, but you can schedule a demo that would presumably provide you with that information. 

4. Pearly Patient Billing

Pearly was founded in 2020 and “helps practices get paid faster while delighting patients by removing payment obstacles with personalized billing outreach, intuitive interfaces, digital statements, and flexible payment options.”

What’s included in Pearly Patient Billing?

1. Autopilot patient billing and A/R collection
2. Automatic notifications of readable statements
3. Payment plans and financing options
4. Automated enrollment, billing, and renewals
5. Will also send invoices and collection letters by mail
6. Reported data and insights
7. Integrates with 90% of major practice management software

How much does Pearly Patient Billing cost? 

Pearly does not list their prices on their website, but Pearly’s pricing is based on the size of your dental practice or group.

5. Dental Intelligence

Dental Intelligence started as a software and consulting company that “helped make sense of the disjointed data within dental practices’ PMS. It has since expanded into an end-to-end practice performance solution.”

What’s included in Dental Intelligence?

Dental Intelligence software features weren’t listed on their website, but here’s what we noticed:

1. Automated payment posting
2. Batch payment requests
3. Secured cards on file
4. Contactless payments
5. Customizable patient forms
6. In-person payments
7. Integration with practice management software
8. Mobile payments
9. Online payments
10. Payment plans
11. Recurring payments
12. Text-to-pay

How much does Dental Intelligence cost?

Dental Intelligence charges a 2.79% flat rate for credit card processing fees. Dental Intelligence otherwise does not mention other costs for their product on their website, but a sales representative would confirm that information. 

6. Adit

Adit is software that helps make the business side of medicine easier. Its goal is to eliminate paperwork, update manual processes, and give dentists time back in their day to focus on patients. 

What’s included in Adit? 

1. 2-way patient texting
2. Appointment reminders
3. Automated birthday wishes
4. Appointment confirmations
5. Patient recalls
6. Patient texting reminders recalls
7. Create beautiful, branded emails
8. Mass email patients to keep your schedule filled and your practice growing
9. Integrate with your EHR to build targeted mailing lists
10. Adit’s dental VoIP phone system with call tracking can track which campaigns your patients are responding to
11. Go paperless and allow patients to complete intake paperwork on their smart devices.
12. Set up auto-reminders to text or email your patients of their overdue balances.
13. Collect more with less effort and make it easy for patients to pay via text-to-pay, email, or in-office terminal

How much does Adit cost? 

Adit does not list the cost of their services on their website, but a sales representative would provide you with that information. 

Choose the right dental patient collections software for your practice—with confidence

To recap, we compared these 6 patient collections software options: 

1. QuantaPay dental payment collections — your best overall solution
2. Weave Patient Billing
3. Vyne Dental
4. Pearly Patient Billing
5. Dental Intelligence
6. Adit

While all of these dental patient collections software options offer similar solutions with similar goals, they differ in the details.

For example, QuantaPay, Weave, Pearly, Dental Intelligence, and Adit are compatible with most popular practice management software, while Vyne is only compatible with Eaglesoft, Open Dental, and Dentrix users who have Vyne Sync installed.

QuantaPay appears to be the only dental patient billing software that offers auto collections, but Vyne seems to have the lowest merchant fees. QuantaPay is also the only option that lists their monthly fee. 

QuantaPay patient collections software is powerful on its own, and it pairs perfectly with the DCS insurance billing and DCS insurance verification services, providing your practice with end-to-end revenue cycle management that increases your cash flow while decreasing your team’s task load.

Get your dental business a quick and continuous revenue with QuantaPay: Book a free demo today.