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Top 9 dental billing companies in 2021

June 9th, 2021 | 7 min. read

Top 9 dental billing companies in 2021 Blog Feature

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As things at the office pile up, aging reports, payments that haven’t been posted, missed calls… you begin to wonder if there is another option. Is there a better way to make sure your insurance claims are posted promptly, done right, and paid in full? Of course there is! But then the question still lingers… How do you choose an outsourced dental billing company? 

When you start looking at your options for outsourcing dental billing, you’ll see a lot of companies to choose from, and it can get a little overwhelming. Obviously we are a billing company and would love for you to choose to work with us, but we also want to be your resource for education and information on all things dental billing. 

You need to make informed decisions about outsourcing your dental billing, and there’s a lot to know about the differences between dental billing companies when you’re planning to outsource.

In this article, we’ll compare and contrast different dental billing companies to help you choose which may be right for you and your practice. 

Note that these are not in a specific order of ranking. 

9 of the best outsourced dental billing companies:

1. Dental Support Specialties 

Dental Support Specialties was founded in 2007 in the Canton, Ohio area. 

  • Services: Scheduling, accounts receivable recovery, insurance billing, insurance verification & eligibility, special projects, 
  • Number of employees: 21
  • Google reviews (31): 4.9 of 5 stars
  • Glassdoor or Indeed review: 1.3 of 5 stars 
  • Awards/Certifications: N/A

2. Dental Claims Cleanup

Located in Syracuse, New York, Dental Claims Cleanup founded in 2006. 

  • Services: Dental billing academy, dental billing services, dental billing supervision for your office
  • Number of employees: 9
  • Google reviews (19): 4.3 of 5 stars
  • Glassdoor or Indeed review: 2.8 of 5 stars
  • Awards/Certifications: N/A

3. Front Desk DDS

Front Desk DDS is headquartered in San Antonio, Texas and the year it was founded is unknown (information unavailable on company website and LinkedIn). 

  • Services: Inbound & outbound calls, scheduling & confirmations, insurance verification, billing & collections, follow-ups 
  • Number of employees: 17
  • Google review: N/A
  • Glassdoor or Indeed review: 3.2 of 5 stars
  • Awards/Certifications: N/A

4. eAssist Dental Solutions 

Founded in 2009, eAssist Dental Solutions is headquartered in American Fork, Utah. 

  • Services: Dental insurance billing, patient billing, dental insurance verification, credentialing, account & bookkeeping, scheduling 
  • Number of employees: 355
  • Google review: N/A
  • Glassdoor or Indeed review: 4.9 of 5 stars
  • Awards/Certifications: Great Place to Work certified, Inc 5000, Financial Times Fastest Growing Companies, HIPAA Verified

5. Medusind

Being the largest company on our list, Medusind was founded in 2002, with its headquarters in Miami, Florida. 

  • Services: Credentialing, accounts receivable follow-up, accounts receivable clean-up, scheduling, payment posting, adjustments, denial management, accounts payable outsourcing 
  • Number of employees: 1,438
  • Google review: N/A
  • Glassdoor or Indeed review: 3.3 of 5 stars 
  • Awards/Certifications: N/A

6. Dental Accounts at Ease 

Dental Accounts at Ease was founded in 2012, located in Las Vegas, Nevada. 

  • Services: Dental billing, patient recall program, dental consulting, dental practice management, search engine optimization, website design, team training 
  • Number of employees: 50
  • Google reviews (15): 5 of 5 stars 
  • Glassdoor or Indeed review: 5 of 5 stars 
  • Awards/Certifications: N/A

7. The Owl Advantage - Dental Solutions 

The Owl Advantage - Dental Solutions is located in Lake Buena Vista, Florida and the year it was founded is unknown (information unavailable on company website and LinkedIn).

  • Services: Insurance AR, new practice systems set-up, fee schedule updates, insurance verification
  • Number of employees: 3-10
  • Google reviews (6): 5 of 5 stars
  • Glassdoor or Indeed review: N/A
  • Awards/Certificates: American Dental Association, AADOM Member, HIPAA certified, AADC

8. Savvy Dental Claim Experts

As stated on their LinkedIn profile, Savvy Dental Claim Experts has been serving since 2007, and is headquartered in Moorpark, California. 

  • Services: Insurance billing & recovery, temporary billing services, retroactive billing services, insurance contracting, insurance payment processing 
  • Number of employees: N/A
  • Google reviews (6): 5 of 5 stars
  • Glassdoor or Indeed reviews: N/A
  • Awards/Certifications: N/A

9. Prospa Billing 

Lastly, Prospa Billing was founded in 2011 and is located in Cheshire, Connecticut. 

  • Services: Claim review & submission, AR follow-up, EOBs posting 
  • Number of employees: 11-50 
  • Google reviews (9): 5 of 5 stars 
  • Glassdoor or Indeed reviews: N/A 
  • Awards/Certifications: N/A  

Comparing the top dental billing companies

Company

Founded

#Employees 

Awards / Certifications

Google Rating 

Glassdoor / Indeed Rating

Performs  credentialing:

eAssist

2009

355

4

N/A

4.9 of 5

Yes

Dental Support Specialties

2007

21

N/A

4.9 of 5 

1.3 of 5

Yes

Dental Claims Cleanup

2006

9

N/A

4.3 of 5

2.8 of 5

No

Front Desk DDS

N/A

17

N/A

N/A

3.2 of 5

No

Medusind

2002

1,438

N/A

N/A

3.3 of 5

Yes

Dental Accounts at Ease

2012

50

N/A

5 of 5

5 of 5

No

The Owl Advantage

N/A

3-10

4

5 of 5

N/A

No

Savvy Dental Claim Experts

2007

N/A

N/A

5 of 5

N/A

No

Prospa Billing

2011

11-50

N/A

5 of 5

N/A

No

 

How do you choose an outsourced dental billing company?

As you review all of these different companies, you have to make sure you’re not just choosing which you think is best, you have to choose which will be best for your practice.

How do you determine which is a good fit? Each of these companies has something unique to offer based on their services, company culture, employee training, and customer happiness. While we’ve put them head-to-head for you to compare, it’s up to you to decide which will work best with your office. 

When looking for an outsourced dental billing company, you will want to inquire about:

  • How onboarding with their company works for your team
  • What communication looks like between their company and your team
  • What kind of expertise and training do their billers have?
  • What is their strategy to get your dental practice paid

At Dental ClaimSupport, we consider ourselves a good fit for most practices, but we’re most compatible with dental practices that value transparency, clear communication and trust between us and your team. To learn more about how we would collaborate together, check out our article, “How Dental ClaimSupport collaborates with dental offices: who is responsible for what?” 

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