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Which are the best dental billing companies? 11 dental RCM service companies to watch

January 13th, 2023 | 20 min. read

Which are the best dental billing companies? 11 dental RCM service companies to watch Blog Feature

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If you’re just starting your research for the right dental billing company for your dental office or group, how do you best compare them? 

A billing company that makes the latest top leader list may be popular. But how do you select good candidates to meet your current and future goals?  

A list of top dental billing companies adds value to your research if it helps you evaluate them in terms of what your dental business needs. Dental billing companies exist to help you collect more revenue, and worry less about your billing process. But each company will bring unique experience and processes. 

Since it was founded in 2012, DCS has expanded from insurance billing to become a full-service dental billing service provider helping dental teams with clear, accurate, and compliant processes. We are among the fastest growing in an ever-changing industry.  

In this article, we’re sharing an up-to-date list of the best dental billing companies of 2023, with key factors to consider when comparing them. 

Points of comparison include:

Year founded: A factor to compare experience serving dental practices and expertise in the dental industry.

Number of employees: Company size is a factor that reflects scalability: Consider the number of employees relative to your future growth plans.

Services offered: Identify service offerings that meet your current and future needs (for example insurance collections, patient billing, credentialing, etc.)

Service cost: Compare costs between different billing companies to ensure you are getting a fair value for the services offered.

Google star and Glassdoor ratings. Google and Glassdoor ratings are included to indicate reputation. When making your shortlist, ask for references or testimonials from clients of your prospective companies. Employee comments can also reveal company culture and the kind of experience to expect when interacting with them.

All of the information we’ve gathered on each dental billing company has been taken directly from the respective company’s website, rating site, and LinkedIn. 

Here is a summary table to give you a visual of what we will be comparing. 

Top dental billing companies (1)

1. Dental Claim Support (DCS)

We’d be remiss if we didn’t include ourselves on this list! 

Our three founders, Davy Clay, Ryan DeLettre, and Josh Smith, got their start serving individual and group practices in the dental industry as office managers.

In 2012, they formed the dental billing company DCS in Savannah, Georgia. As they grew, the founders built a remote company structure including expert billers, salespeople, marketers, IT, and operations team members. They developed a nationwide team of remote billers to add capacity to serve dental practices and groups across the United States. 

DCS has 100+ employees. 

Pricing depends on service and the amount collected. Our pricing tiers are explained on our website.

Google rating: 4.9 of 5 stars (105 reviews)

Glassdoor rating: 4.8 of 5 (35 reviews)

DCS service offerings

Dental insurance billing

  • Submit primary and secondary electronic attachments
  • Post all insurance checks and EFTs
  • Take proper adjustments
  • Correct missing patient information
  • Appeal denied claims
  • Work and analyze insurance aging reports
  • Reconcile deposit reports and posted payments
  • Set up EFT payments

Patient billing

  • Issue statements as soon as the balance is known (no manual processing)
  • Send balance notifications faster for less, with email and text messages
  • Follow up automatically with friendly reminders
  • Accept payment from all major credit cards and wallet apps, from any device
  • Minimize the time and cost of issuing paper statements
  • Monitor direct deposits and outstanding balances instantly

Collect more revenue with DCS Insurance Billing, Patient Billing, and Credentialing.


Insurance verification

  • Acquire the carrier’s basic PDF report for each scheduled patient 3 days before their appointment
  • Complete the Standard IV form for insurance companies that don’t provide basic PDF
  • Upload PDF/Standard IV form to PMS documents
  • Write back information into insurance benefits section of PMS (optional upgrade)            

Credentialing 

  • Streamline the application process for each individual provider  
  • Check that required documentation is complete and accurate for timely approval
  • Submit applications to multiple payers quickly and easily
  • Recredentialing
  • PPO contract terminations

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2. eAssist 

eAssist Dental Solutions was founded in 2009 and is headquartered in American Fork, Utah. eAssist was founded by Dr. James Anderson and Sandy Odle. Henry Schein, Inc. has recently acquired a 70% majority interest in eAssist Dental Solutions.

According to LinkedIn, eAssist has around 468 employees. 

eAssist’s prices for each service are listed on their website. 

Google rating: 4.9 of 5 (174 reviews)

Glassdoor rating: 4.1 of 5 (239 reviews)

eAssist service offerings

Dental insurance billing service

  • EOBs Posted Daily
  • Review All Denied Claims
  • Verify procedures that are not sent to insurance
  • Primary & Secondary claims submitted daily
  • Electronic Attachments used when available
  • Missing Information is Gathered
  • Insurance Aging Report Focus
  • Detailed Accounts Receivables Work Log
  • Daily, Weekly, & Monthly Accountability Reports

Patient billing & add-on service

  • Patient Ledger Audits
  • Custom Letters Requesting Payment
  • Patient Phone Calls
  • Clean Bad Debt From Aging Report
  • Electronic Statements
  • Daily & Weekly Accountability Reports

Dental IV

Tiered IV services based on how many verifications done per month: 

  • Standard
  • Extensive
  • Premium

Credentialing

Tired credentialing prices based on the nature of your credentialing

  • Credentialing per provider, per insurance company
  • Re-credentialing per provider, per insurance company
  • Add-on Credentialing per provider, per occurrence
  • One-time set-up fee per Doctor

Accounting and bookkeeping

Tired levels of services: 

  • Essential: Bookkeeping
  • Advanced: Bookkeeping + Billpay
  • Expert: Bookkeeping + Billpay + CPA

EFT deposit and reconciliation

  • Promptly redistributes improperly received funds
  • Offering support and reporting

Scheduling

  • Weekly and monthly reports detailing every appointment, ROI, and communication made to fill your schedule.

Online CE

  • Virtual dental continuing education for every member of the practice

3. EZ Dental Billing

EZ Dental Billing was founded in 2009 by a former office manager. Its headquarters are in Boston, Massachusetts and its current CEO is Thiago Soares.

According to LinkedIn, EZ Dental Billing has 51-200 employees on LinkedIn. 

EZ Dental Billing’s pricing is tiered, and based on the size of your practice and amount of collections per month. You can see details on their pricing on their website. 

Google rating: N/A

Glassdoor rating: 4 of 5 (29 reviews)

EZ Dental Billing service offerings

Billing services

  • Patient billing
  • Claim submissions
  • Payment posting
  • Denied claim appeals
  • Insurance aging reports
  • Interactive dental reporting

Insurance verification

Three types of insurance verification plans:

  • Basic plan (included)
  • Verification plus
  • Verification absolute

Fee schedule negotiation

Medical billing for dentists

  • Training for staff
  • Setup for software and preauthorizations

4. Dynamic Dental Solutions (DDS)

DDS was founded in 2018 in Wilmington, Delaware with Nina Bond as its current CEO. 

According to LinkedIn, DDS has 11-50 employees. 

DDS does not list pricing on its website. You will need to talk to one of their representatives for pricing information.

Google rating: 4.0 of 5 (3 reviews)

Glassdoor rating: 3.1 of 5 (4 reviews)

DDS service offerings

Dental insurance billing

  • Daily processing of insurance claims 
  • Checking of claim accuracy
  • Corrections and resubmissions
  • Posting EOBs and EFTs with correct adjustments to patient accounts
  • Claims aging follow-up (including denial management and appeals and more)

Patient billing

  • Patient reconciliation and audits
  • Create customized collections letters 
  • Clean bad debts from your accounts receivables

Medical/Dental cross coding

  • Billing to medical insurance companies

Credentialing

  • Get credentialed with insurance companies (first time or adding new provider)

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5. Dental Claims Cleanup

Dental Claims Cleanup was founded in 2008 by Dr. Dorothy Kassab. It is headquartered in Syracuse, New York.

Dental Claims Cleanup on LinkedIn, therefore could not see their employee count. 

Dental Claims Cleanup lists its pricing on its website, depending on which service you purchase. 

Google rating: 4.2 of 5 (21 reviews)

Glassdoor rating: 1.9 of 5 (2 reviews)

Dental Claims Cleanup service offerings

Dental billing

  • Claims management
  • Billing insurance
  • Patient balances
  • Statements
  • Bi-weekly reporting
  • Enter payments
  • Benefits verification
  • Collection agency process

Medical billing for dental

  • Medical billing for dentists
  • Training for your staff

Project-based services

  • Insurance fee schedules set-up and data entry
  • Specific Insurance struggles
  • Incorrect Write-offs generated errors in billing and patient accounts
  • Wrong provider billed for a year

Dental urgent care setup and support

  • Teledentistry set up and training
  • Branding and marketing

6. Medusind

Medusind was founded in 2002, and its current CEO and Group President is Vipul Bansal. It is headquartered in Miami, Florida. 

According to LinkedIn, Medusind has between 1,001 - 5,000 employees. 

Medusind does not list its prices on its website. You will need to contact one of their representatives to learn more about their prices. 

Google rating: 2 of 5 (4 reviews)

Glassdoor rating: 5 of 5 (269 reviews)

Medusind service offerings

Medusind also offers medical billing services to medical providers, but for the sake of this article, we are going to focus on their dental billing services. 

IV services

Medusind uses their proprietary QuickVerify™ to verify your patient’s eligibility and benefits information.

Dental billing

  • Credentialing
  • Accounts Receivable Follow up
  • Accounts Clean Up
  • Payments & Denial Management
  • Fee Schedule Maintenance
  • Accounts Payable Outsourcing

7. Elevate Billing Solutions

Elevate Billing Solutions is headquartered in Seattle, Washington. We were unable to find the year it was founded, or the name of the founder on Elevate Billing Solutions’ website or LinkedIn profile. Elevate Billing Solutions is owned by the parent company, Nobility RCM. 

According to LinkedIn, Elevate Billing Solutions has 201-500 employees. 

According to Elevate Billing Solutions’ website, you must request a quote to get more information on pricing. 

Google rating: 4.6 of 5 (20 reviews)

Glassdoor rating: 2.8 of 5 (18 reviews)

Elevate Billing Solutions service offerings

Dental billing

  • Advanced Revenue Cycle Management Designed for Dental Practices
  • Metrics-Driven Reporting to Prove Performance & Value
  • Regular Interactions with a Dedicated & Experienced Account Lead
  • Full EFT and EOB Reconciliation
  • Ongoing AR Analysis to Increase Collection Rate & Revenue
  • HIPAA compliance and Advanced security
  • Service Bundle Options Including Insurance Verification & Patient Portion RCM
  • Opportunity for 100% Predictable Revenue with Elevate Pre-Funding

Back office

  • Insurance verification
  • UCR analysis
  • Insurance Participation Analysis & Profile Management
  • Operating Lines of Credit
  • Practice Performance Assessments & General Consulting
  • Fee Schedule Negotiations and Updates
  • Credentialing & Provider Enrollment

8. Dental Revenue Group

Dental Revenue Group was founded in 2015 and is headquartered in Downers Grove, Illinois. We were unable to find the name of the founder on Dental Revenue Group’s website or LinkedIn profile. 

According to LinkedIn, Dental Revenue Group has 51-200 employees.

Dental Revenue Group lists its tiered pricing on its website, listed as a percentage of your collections per month. 

Google rating: 4.7 of 5 (15 reviews)

Glassdoor: N/A

Dental Revenue Group service offerings

Revenue cycle management

  • Credentialing and Enrollment
  • Appointments and Scheduling
  • Eligibility Verification and Breakdown of Benefits (BOB)
  • Coding and Fees
  • Account Receivables and Denial Management

Dental billing audit

  • Cost-effective and comprehensive dental billing audit that improves your revenue cycle management while also detecting potential fraud.

Dental Credentialing

  • Provides regular reporting to dental practices to ensure transparency and cost-effectiveness.
  • Ensure effective documentation while meeting all deadlines.

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9. Dental Performance Experts

Dental Performance Experts is owned by Amy Hernandez who has worked in the dental field for over 20 years. Dental Performance Experts is headquartered in San Antonio, Texas. 

Dental Performance Experts does not list their pricing on its website. You will need to schedule a call to learn more about their pricing.

Dental Performance Experts also do not have a Google listing, LinkedIn, or Glassdoor page. We were unable to see its employee count, the year it was founded and its rating from previous employees. 

Dental Performance Experts service offerings

Insurance billing

  • Accounts Receivables and Outstanding Insurance

Patient billing

  • Monthly billing statements sent to Patients

Software integration

  • Properly post insurance payments directly into your dental software

Team training

  • Private, In-Office Team Training and regular In-Office visits

1:1 coaching

  • Customized Coaching for each designated position in your Office
  • Coaching calls giving you maximum monthly support for your office

Hiring assistance

  • Assist in hiring and training the proper staff for your Dental Practice

10. Retrace

Retrace was founded in 2016 by Ali Sadat, headquartered in San Francisco, California. 

According to LinkedIn, Retrace has 51-200 employees. 

Retrace does not list its pricing on its website. You will need to contact their representative to learn more about Retrace’s pricing. 

Google rating: 4 of 5 (4 reviews)

Glassdoor rating: 1 of 5 (2 reviews)

Retrace service offerings

Automated billing software

Previsit: 

  • Automatically verify patient eligibility
  • Discuss insurance coverage with patients
  • Validate treatment planning
  • Confirm pre-authorizations in seconds

At-Visit: 

  • Correct errors ahead of time to focus on patient engagement, not billing
  • Guarantee payer acceptance for policy guidelines to expedite reimbursement
  • Cut down on surprise bills by sharing patient’s responsibility during their visit
  • Collect insurance and patient payments together

Post visit: 

  • Automate claims and attachments submission
  • Eliminate portals, phone calls, e-mails, or faxes with real-time transactions
  • Cut down on endless appeals and regain your time

11. All Smiles Dental Solutions

All Smiles Dental Solutions is run by Julie A. Lesniak and Angie Schiavone, headquartered in Louisville, Kentucky.

All Smiles Dental Solutions does not have a LinkedIn, Google listing, or Glassdoor account. Therefore we are unable to share the year it was founded, its employee count, Google reviews, or reviews from previous employees. 

All Smiles Dental Solutions lists their pricing on their website, and it is based on the amount your practice collects per month. 

All Smiles Dental Solutions service offerings

Dental Insurance Billing
Claims Management
Staff Training
Accounts Receivables Management
Practice Management Consulting
Entering New Fee Schedules
Credentialing
Insurance Verification
CE Courses

Ready to choose the right dental billing company for your dental practice?

You now have a solid list of contenders to help your dental practice collect more from your patient and insurance billing. You’re one step closer to choosing the right dental billing company to improve your overall revenue cycle. 

DCS provides your dental practice with a worry-free dental billing process. Our priority is that you trust your expert billers, and treat them like an extension of your team, fighting for your earned revenue. 

To learn more about what a dental billing company can do to transform your revenue, schedule a call with one of our experts. 

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