If patient complaints seem to pop up around billing, wait times, or communication, you’re not alone. Many dental practices deliver excellent clinical care yet struggle with the experience patients have outside the operatory. Fortunately, there are simple ways to improve your patient experience, and here we’ve listed 10 to choose from.

So, you’re starting a dental business or adding a dentist to the team, and you want to gather patients from an insurance carrier’s network. To do this, first you will need a contract with the insurance company as an approved provider, a process known as provider credentialing.

The dental administrative team is the heart of a dental office. But, as we all know, with great power comes great responsibility — and your admin team’s responsibilities hold several challenges.

Navigating the maze of oral surgery billing can be as perplexing as reading a map with no legend. It's a world where confusion over vague terms, abbreviations, and acronyms can lead to costly mistakes.

Owning and running a dental practice has a unique set of challenges that other business owners can’t understand, and general business advice does not address.

Dental service organizations (DSOs) move through the revenue cycle management (RCM) of individual dental practices on a larger scale than private practices, and even emerging groups. Because of this, their need for an organized, streamlined revenue cycle is critical.