Your insurance AR is high. You are sending hundreds of claims to insurance each week, but you are unsure if they are paying you or not. If you’re trying to learn how to improve your billing system, you have probably asked yourself, “when should I work my dental aging report?” The billing process can be tedious, and sometimes doing everything in one day feels impossible. We know because we’ve been there. As dental billers ourselves, we at Dental ClaimSupport have developed our own system over time and will explain just how often we believe you should work your dental aging report and why.

2020 had a huge impact on all of us. It feels like everything has changed, for better or for worse. Many of the dentist offices we work with had to restructure their staff, let people go or move people to other positions.

Outsourced dental billing is a variable of your practice that you haven’t been able to dedicate enough time to, whether you are an office manager, a dentist or the owner of the practice. Perhaps you are all three, in which case, you are truly in need of someone else to take care of your billing. You’re spread too thin and you need something you know will make sure you’re collecting what you’ve earned from each patient and dental insurance company. Dental ClaimSupport (DCS) is an outsourced dental billing company that is focused on lifting the burden of sending all dental claims, posting insurance payments, and researching all claims on your outstanding insurance aging report. Every nitpicky detail about dental billing, every frustration you may have about collecting payments, will be taken care of by an account executive who has spent years helping dental practices around the United States with streamlining their billing process.

Like every place of business, it takes time to perfect the billing process. We all have our own systems and like to do what makes sense to us. While there isn’t an end-all, be-all step-by-step set of rules for billing, there are some common questions that are likely to be asked in the process, one of them being, “how often should my dental office be sending insurance claims?” Whether you are an experienced billing coordinator, just trying to increase your collections percentage, or a brand new practice owner learning the ropes on getting paid by insurance companies, this is an important question to know the answer to!

The medical claim form, in itself, can be a source of confusion and frustration for many dental team members. Claim form submission errors are the most common cause for claim rejections. They’re also the biggest source of frustration and the reason that many dental team members give up on filing claims to medical insurance. At Dental ClaimSupport, our team of knowledgeable expert medical billing specialists assist our clients with billing dental procedures to the patient’s medical plan successfully on a daily basis. The dental world is changing. Servicing hundreds of providers, we have seen the trends of common dental procedures needing to be billed to medical insurance.

How do you know if you are running a successful dental practice? Happy patients and happy employees are a key factor, but are you actually making money? Many dentists struggle with the financial side of running a dental practice. It’s not that it’s just difficult to keep up with, it’s that most dentists don’t want to or know how to. Most dentists like to fix teeth, plain and simple.

You are in the market for a new dental practice management software. Your modern dental practice is currently utilizing out-of-date and inefficient software that is slow, glitches constantly and all of this makes posting payments a huge pain, plus they aren’t being posted in a timely manner.

You’re a dentist with your own practice, dealing with the after effects of 2020. Your collections percentage is down, and it’s affected the revenue of your business. You’re scared, anxious, considering cutting overhead costs, and possibly unable to perform certain procedures due to lack of revenue. To put it simply, your business is facing its worst case scenario. Learning where the disconnect is between your office, your patient and the insurance company can help you figure out where your money is going and why it isn’t in your pocket where it belongs.

Getting a crown paid, without an appeal, has become difficult for some dental practices lately. Insurance companies want as much information as possible to determine the necessity of the crown. Not to mention, any major work will always be your most delayed payment from an insurance company. At Dental ClaimSupport, we have gotten thousands of crowns paid for dentists. We utilize our process and system to get crowns paid effectively and efficiently, without waiting on insurance to respond with more requests.

As a dental business owner, you need to be aware of your insurance aging report. But did you get into dentistry to make sure insurance companies pay claims, or to fix smiles? It’s safe to say we will go with the latter. However, if you’ve seen a waterfall of insurance payments turn into a trickle, the first place to investigate the “why” is your outstanding insurance aging report. You may see that you have thousands of dollars outstanding that should be in your pocket. There needs to be an urgency to getting this money into your bank account. The longer a claim sits untouched, the less chance it has of being paid.