You don’t have to be “old” to be behind on technology. Plenty of dental offices are still using dated software simply because it’s something they’ve always used and are familiar with it. Change is hard, especially when it comes to learning a new piece of technology. It can be annoying, frustrating and seem unnecessary. At Dental ClaimSupport, our goal is to set you up for success, so having a newer software will in turn, help us increase your collections percentage. We believe dental offices need to convert to newer dental softwares for the same reason people need new cell phones. The main reason being, the software is outdated. If you are currently operating on a Dentrix, OpenDental, Eaglesoft, Curve, there is typically no reason to switch unless you just prefer one over the other. These tend to be the major softwares that most are converting to from the older softwares. Other reasons to switch softwares may include larger practices with multiple providers, paying providers based on production and/or collections, multiple locations, or they want to convert from server to cloud based softwares.

Like many dental offices, you may have just seen a spike in your insurance aging report. Claims just don’t seem to be paying like you want them to, and your collections are fluctuating each month. This is worrisome, to put it lightly. But what causes this? Because we are self-proclaimed “dental nerds” at Dental ClaimSupport, we actually enjoy researching claims. We have seen every single reason a claim does not process or pay that will inevitably increase your insurance aging report. This report isn’t necessarily “fun” to work on, but if you treat it as a game or challenge, you may change your mind on the matter.

When it comes to outsourcing your dental billing, we understand the hesitation. You’re thinking, “I need a more organized, streamlined way to run my billing department, but how can I trust these people? Isn’t there a way I can just do it myself? Am I up for starting a working-relationship with people outside of my organization?” Signing on to work with total strangers that you rely on to solve problems is easier said than done. Will they really produce outcomes? Will they truly support you along the way? Or will they force you to sign a year-long contract and leave you to fend for yourself?

You are one of the thousands of dentists that have made the decision to utilize an outsourced dental billing company. This could be the perfect decision for your office, but what made you decide to engage in outsourced dental billing in the first place? Maybe you have your key insurance billing employee leaving for any number of reasons. Or you may be looking for quick fixes to internal insurance claim collection issues. Maybe your dental office is increasing your patient base and you simply need the additional help but don’t have time to train. Whatever the reason, you have decided to take the outsourced dental billing leap. Any change in your office personnel or teaming up with an outsourced dental billing company will come with some sort of onboarding. So depending on your own needs, how long does it take to get rockin’ and rollin’ with a dental billing company?

Bottom line – as a dental office, you want your claims paid faster. You’re not collecting as much as you should and you’re tired of payment delays. We all use software technology to be more efficient and produce quicker results. The software technology that dental insurance companies have been using saves them money and gets your claims paid much quicker.

“Oh no! My dental claim didn’t pay again!” This is often said in dental offices nationwide. But why? The truth is some claims need supporting documentation to show “proof” that the procedures performed for the patient were actually warranted.

It’s the digital age everyone – you should not be mailing claims unless it’s absolutely necessary. If you are new to the electronic submission game or simply in search of a better fit for your office, you’re in the right place. You’re not alone if you’ve ever had issues with insurance companies receiving your dental claims.

Every dental practice needs at least one team member responsible for handling insurance claims. Whether your office is PPO dependent or fee for service, insurance billing tasks are required to provide quality service to your patients. These tasks, created by the dental claims billing process, force offices to hire full time staff, part time staff, or extend the dental billing workload to other team members. Dental ClaimSupport, an outsourced dental billing company, was founded to help dentists with the mismanagement of dental billing within dental practices. The mission of Dental ClaimSupport is to ensure dentists get paid by eliminating insurance strain.

Fact. There are problems that occur with outsourcing your dental billing. Trust me, as an outsourced dental billing company, it hurts to say that. The problems usually occur in particular when a dental office engages in outsourcing for the first time. Think of any new employees entering your dental office. There are always uncertainties. How will the new employee fit in? Are they going to change things around here? With any new employee or business relationship, there is always a learning curve and “get-to-know-you” period. This is no different with an outsourced dental billing company.

When considering investing in an outsourced dental billing company, most practice owners and managers research extensively on the web. If so, you have probably run into some reviews or discussions outlining the challenges and problems that come with using a dental billing company.